Hoarder Busters

FAQ

Have some questions about what we do? Find the answers below!
If you still have questions contact us and we’ll be happy to answer them!

Q:  What is hoarding?

By definition, hoarding is a pattern of behavior that is characterized by the excessive acquisition of and inability or unwillingness to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment. Compulsive hoarding behavior has been associated with health risks, impaired functioning, economic burden, and adverse effects on friends and family members. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit activities such as cooking, cleaning, moving through the home, and sleeping. It can also be dangerous if it puts the individual or others at risk from fire, falling, poor sanitation, and other health concerns.

Q: Why hire Hoarderbusters!! to cleanup your hoarding residence?

Unlike other companies who prey on and take advantage of the families and other caring members affiliated with the Hoarder, the founders of Hoarderbusters!! has been in business over 12 years. Our number one goal is to help people get their lives back and begin the process of moving forward.

Q: Does Hoarderbusters!! share information about or notify any other entity regarding a Hoarding matter?

Absolutely Not! When you contact Hoarderbusters!! to inquire about our services or to request a quote, whether or not you contract us to perform any services at the hoarding residence, will never share any information or knowledge about this with anyone. It is a confidential and classified matter.

Q:  Does Hoarderbusters!! offer any maintenance or follow up service after the initial hoarding cleanup?

Yes. Hoarderbusters!! offers a regularly/routinely scheduled maintenance program in whereas we will come back to the hoarding residence after the initial cleanup
and perform follow up services to ensure that the residence remains in the manner in which it was upon completion of the original hoarding cleanup.

Q: How long will it take?

Most clients have years of accumulation in their homes and offices so it takes a few to several sessions to accomplish organizing goals. Some clients also like routine maintenance visits.

Organizing is a process, and not a “quick fix.” It didn’t take you overnight to get disorganized, so it’s not going to be an overnight process to get organized. It’s a process. And the biggest thing that Hoarderbusters!! is going to help you with is getting to the CORE reasons, emotions and behaviors as to why you’ve been struggling with disorganization

Q: What if an organizer breaks something?

Our organizers are very careful with your possessions, but if an accident were to occur, Hoarderbusters!! is insured and bonded.

Q: I have a total disaster here. I’m embarrassed to have anyone see it. I bet it’s worse than anything you’ve ever seen, right?

Wrong! Our organizers have seen it all. The greater the mess, the more fun we have seeing it disappear. Think of us as your “Organizing Doctors.” We’re immune to the sight of clutter!

Q: This is pretty expensive. Is it worth it?

Our organizers work very hard and they possess a unique skill that the vast majority of people do not have. We believe there is no greater “bang for the buck” than you get with professional organizing. It’s like building an addition to your home for a fraction of the price! In fact, some of our clients end up making money from our services, by eliminating the need for outside storage, finding things they thought were gone for good, taking a tax deduction for donated items, selling unneeded items via an eBay store, and experiencing much greater efficiency in their homes and offices.

Think about what your time is worth. Is it a productive use of your valuable leisure time to try to sort through years of accumulated clutter? Are you knowledgeable in how to devise systems to keep the area permanently clutter-free? Are you going to have the stamina and energy to finish the job? Doesn’t it make more sense to have a trained expert complete the job you’ve been putting off in a fraction of the time?

Q: I need this done quickly! How soon can you finish the job?

Because of the fact that we have assembled a large team of organizers, we have the unique ability to guarantee next day appointments if you call before noon the day before. We also work evenings, weekends, and holidays. Our Team Organizing Program allows us to quickly assemble a team of any size to tackle the most challenging of projects. We get the job done AND done right!

Q: Do you offer consultations?

Yes, our home organizing initial consultation is free & for your convenience, we conduct it over the phone! We have a series of questions to ask about your home organizing needs. No worries, there are NO wrong answers and we are judgment free! The purpose is preliminary – we simply are trying to determine if our professional organizing service is a match for the service we provide with what YOU are seeking help for!

Q: How can I pay?

Cash, Check, Visa or Mastercard

Q: What are your hours of operation?

We realize that every client has a different lifestyle with a different schedule so it is not the typical 9-5 company. Hoarderbusters!! revolves around their clients’ schedules to offer the best customer service possible. Whether you’re a night owl, morning person or need to focus on organizing in the afternoon, Hoarderbusters!! is here to accommodate your schedule!

OPEN 365 days a year!!

Q: Is it one person or a crew?

We can have one organizer come out and work with you or a team!! (2-10 organizers).

Q: Are sessions confidential?

Yes! When you work with a Professional Organizer, your sessions are confidential, just as they would be with a counselor

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